- Property Viewing
The first step is to contact a property manager and arrange an appointment for viewing. You can also request additional pictures and videos of the property you are interested in if you are not able to make it for viewing due to distance, your availability, transport and other related factors.
During the viewing, the tenant has an opportunity to ask questions and inspect the premises.
- Application Form
If interested in a property, tenants complete a rental application form. This form includes personal information, rental history, employment details, and references.
Applicants are required to pay a non-refundable application fee to cover the cost of processing their application.
- Background and Credit Checks
The property manager or a company representative conducts a background and credit check to assess the applicant’s rental history, creditworthiness, criminal background and employment verification. Consent from the applicant is requested from the tenant before performing these checks.
- Approval or Denial
Based on the information gathered, the property management makes the decision to approve or deny the application. Applicants are notified of the decision and reasons for denial.
- Lease Agreement
If approved, the applicant is presented with a lease agreement outlining the terms and conditions of the rental. The lease agreement includes details such as rental period, monthly rent, security deposit and additional specific terms. The tenant applicant has 24 hours to read the contract and indicate acceptance of the contract terms.
- Security deposit and First month's rent
The tenant is required to pay the security deposit and the first month’s rental in full before moving in. Payment instructions are provided and move-in date is scheduled.
- Move-In Inspections
A move-in inspection is conducted to document the condition of the property at the start of the lease. Any existing damages or issues are recorded to avoid disputes during the security deposit refund process.